Key Performance Indicator (KPI) for Retail & E-commerce

Key Performance Indicator (KPI) for Retail & E-commerce

Program Details

Date: 22nd May,2022

Day: Thursday 

Venue: Facebook Live 

Time: 7.00 - 7.30 PM (NPT)

         9.15 - 9.45 AM (EST)

A key performance indicator – also known as “KPI” for short – is a metric that communicates how well an organization or individual performs against its principal objectives.

KPI is a measurement that helps businesses track overtime. KPI helps to find out how well the business is doing and identifies the areas for improvement.


What You’ll Learn

  1. What is KPI?
  2. What are Customer Acquisition Costs (CAC) and Lifetime Value of a customer(LTV)?
  3. What are ROI and Net Promotor Score (NPS)
  4. Types of KPI 
  5. How to choose the right KPI for you & your business? 

Upcoming Training

Previous Training

Profile of Resource Person

Sunil Singh Sijapati, DBA
Sunil Singh Sijapati, DBA

Doctor in Business Administration from USA, worked as an insurance professional in Nepal before going overseas for MBA. Worked as financial advisor business advisor and management consultant in USA and Canada. He is very enthusiastic for financial technology and e-commerce integration. Ten year of experience in management consulting and corporate advising. He is also co-founder of (Online food delivery partner) and (Online medicine delivery company)

Training Co-ordinator

Deeya Giri

Deeya has been working in Revive Management as a research associate. She is studying a Bachelor’s in Health Care Management. She has learned to accept and seek responsibility in the field. She is passionate about doing new research that creates sustainable development.

Deeya Giri